Buy Cuban Cigars Online or Visit Our Havana Cigar Shop
Buying Cuban cigars should be enjoyable. You should be thinking about the cigar—the brand, the size and the occasion—while an experienced Havana team takes care of everything else.
Cuban Cigar Group gives customers two easy ways to begin. Visit our street-level shop and walk-in humidor in Habana Vieja, or order online for delivery to the United States and destinations around the world.
Both paths lead to the same place: great Cuban cigars, considered guidance and a team that remains available after the choice is made. Some customers arrive knowing the exact box they want. Others know only that they prefer a medium-bodied cigar and have an hour to enjoy it. Either is a perfectly good way to start.
Should You Buy Online or in Person?
If you are coming to Havana, I recommend visiting the shop. You can see the available boxes, compare formats and ask questions while standing inside the humidor. Photographs help, but holding a box in your hands tells you more.
Online ordering brings that same personal service to you. Tell us what you enjoy, review the available choices and let our Havana team prepare the order for worldwide delivery. It is the easiest option when you want authentic Cuban cigars without arranging the purchase around a trip.
The decision is really about the experience you want. A visit gives you the pleasure of opening boxes, comparing sizes and talking cigars in Old Havana. Buying online gives you time, convenience and the freedom to order from home. Many customers do both: they first meet us online, visit when Havana brings them our way and continue ordering after they return home.
Visit the Humidor
Choose this option when you want the fullest experience, personal guidance and the opportunity to examine the available presentation before buying.
Begin Online
Choose this option when convenience matters, you want time to compare choices or you prefer delivery directly to your destination, including the United States.
Buy with a Team You Can Know
Cuban cigar smokers often discover their favorite sources through friends and fellow enthusiasts. That personal trust matters, and we bring the same spirit to every customer relationship.
Cuban Cigar Group is connected to a physical shop in Havana, a local telephone number and a team you can speak with before and after ordering. You know where your cigars are coming from, who is preparing them and who is available when you want help.
That human connection is especially useful with Cuban cigars because availability changes. A precise size may be present one week and replaced by another worthwhile choice the next. Instead of leaving you to work through a long catalog alone, we can tell you what is available now and help you compare it with the cigar you originally had in mind.
You can hope for the best, or you can buy with a Havana team that stands behind every order.
Our satisfaction guarantee is simple: we have your back. We help you choose with confidence, pack every order with care and remain available throughout the experience.
This is not meant to turn buying a cigar into a complicated exercise. It is meant to remove the uncertainty from it. Ask the question, see the options and choose at your own pace. If you already know exactly what belongs in your humidor, we will keep the process just as direct.
How Does This Help You?
Our online service gives you direct access to the same Havana team that serves customers in person. We help compare formats, confirm current availability and recommend thoughtful alternatives when another cigar may suit your taste or occasion.
From the first question through delivery, you have a real person ready to help. That is what turns an online order into a lasting customer relationship.
A Practical Cuban Cigar Buying Guide
A little useful information makes choosing Cuban cigars easier. These five points help you understand what you are buying, whether you are standing at our Havana counter or ordering online.
1 Understand Authenticity
Authentic presentation is part of the Cuban cigar experience. Habanos S.A. explains the government warranty seal, denomination-of-origin mark and bottom stamps in its guide to the marks found on Habano packaging. The company also provides an online authenticity check for warranty-seal numbers.
2 Consider Storage and Condition
Proper humidity and careful handling help Cuban cigars reach you in excellent condition. Our team stores the cigars appropriately, protects their presentation and packs each order with the journey in mind.
Condition also includes the small details: wrappers that remain intact, bands and boxes that are treated carefully, and a presentation suitable for your own humidor or for giving as a gift.
3 Choose for the Way You Smoke
Tell us how much time you have, the strength you prefer and which sizes feel comfortable. We can then guide you toward a cigar that fits your taste, your occasion and the way you like to smoke.
A shorter cigar can make more sense for a weekday evening, while a Churchill, torpedo or double corona asks for a more generous stretch of time. Neither is inherently better. The right choice is the cigar you can enjoy without watching the clock.
4 Ask Why the Price Is Different
Brand, vitola, age, rarity, condition and presentation all help shape price. We explain the choices clearly and can suggest another worthwhile option at the budget you have in mind.
Price does not need to be the first or final measure of pleasure. A celebrated limited presentation may be right for a collector, while a familiar regular-production cigar may be the one you reach for most often. We help keep that distinction clear.
5 Order with Confidence
We confirm the cigar, quantity, final cost and delivery details before the order moves forward. Our team carefully prepares the package, ships worldwide and remains available until it reaches you.
If your first choice is unavailable, we do not quietly replace it. We talk through the alternatives and let you decide. The order moves forward only when the selection feels right to you.
Choose a Cigar That Fits You
You do not need to memorize every Cuban brand before asking for help. Four details are usually enough to begin: strength, size, smoking time and budget.
Strength is a useful starting point, but it is only one part of the experience. Some smokers want an elegant, aromatic cigar with a lighter touch. Others look for earth, spice and a fuller finish. Size changes the rhythm as well. A slim cigar can feel focused and precise; a larger ring gauge can give the blend more room to unfold.
Experienced collectors may want a specific box code, older production period, discontinued vitola or unusual presentation. Our Havana team can help explore those details, assess the presentation and share the available history behind the box.
When another cigar may suit the moment, we explain why. It might be a different vitola from the same brand or a related format with the strength you enjoy. You remain in control of the final choice.
Buying Cuban Cigars as a Gift
A cigar gift becomes much easier when you tell us a little about the recipient. A favorite brand is ideal, but a photograph of a cigar band, a preferred size or even the amount of time the person usually smokes can point us in the right direction.
We can help choose between an everyday box, a celebratory presentation and a mixed selection intended for discovery. Tell us the occasion and your budget; we will help you find a gift that feels personal rather than guessed.
Worldwide Delivery, Including the United States
You do not need to plan a trip to Havana to buy from our shop. Cuban Cigar Group ships to customers in the United States and destinations around the world.
Our team handles the preparation and delivery process for you. We confirm your order, pack it carefully, provide the available shipping updates and remain ready to help through arrival.
Ordering begins with a conversation or a selection from the shop. Once the cigars and quantity are confirmed, we review the delivery information with you and prepare the order. You receive the available updates as it travels, while our team remains your single point of contact.
We ship worldwide, including to the United States. There is no need to arrange a separate courier, ask a friend to carry a box or build a trip around the purchase. Choose what you want, tell us where it is going and let us take care of the rest.
Your Satisfaction Is Guaranteed
Our team stays with you after ordering, ready to listen, respond and make things right. We have your back from Havana to your humidor.
Common Questions About Buying Cuban Cigars
Can I buy Cuban cigars online?
Yes. Browse the online shop or message our Havana team with the brand, size, quantity or flavor style you have in mind. We will help confirm the selection and arrange worldwide delivery.
Do you deliver Cuban cigars to the United States?
Yes. The United States is among the destinations we serve. If this is your concern, ordering online is the simplest path: provide your delivery details and our team will take care of the process.
Should I buy a box or begin with fewer cigars?
A box makes sense when you already know the cigar and want consistency in your humidor. A smaller selection is useful when you are learning which brands, strengths and formats suit you. We can help you decide without pushing you toward more than you need.
What if I do not know which cigar to choose?
Tell us what you have enjoyed before—or what you disliked. If you are completely new, tell us when you plan to smoke, how much time you have and whether you want something gentle, balanced or bold. That is enough to begin a useful recommendation.
Can I order a gift for someone else?
Yes. Share the recipient’s preferences if you know them, along with the occasion and your budget. We can guide you toward a suitable box or selection and deliver it to the destination you provide.
Can I visit the Havana shop?
Absolutely. Our shop at San Ignacio 360 welcomes customers by appointment Monday through Saturday, from 10:00 a.m. until 2:00 p.m. A WhatsApp message is the quickest way to arrange your visit. We are inside the hostel, technically were not a cigar shop, just tourist shop that has cigars. Its important distention for Cuba.
What if you don’t have the Cigar I want?
Vitola 360 is the official cigar shop next to us. If we don’t have what you need, they may have it—and vice versa. Between both shops, you have a better chance of finding the cigar you want while you’re in Havana, Cuba.
Are you an Official Cigar Shop?
We currently operate as a tourist shop, inside the hostel. Cuba’s regulations can change frequently, so we always work within what is allowed. That is one reason we are located next to Vitola 360, an official cigar shop. As the rules continue to change, we do our best to adapt and remain in business.
Are you still based in Switzerland?
Our business has recently evolved due to Cuba’s economic conditions. We have kept our name and now operate independently in Cuba under local management, while the Switzerland-based business continues under a different name. If Cuba’s economic conditions improve, that may change. In the meantime, you can still count on the same great service.
Our Shop at San Ignacio 360
Our shop sits at street level in the heart of Old Havana. Inside is a walk-in humidor with a selection that changes as boxes arrive and customers make their choices.
To give each visitor focused personal service, we currently welcome customers Monday through Saturday from 10:00 a.m. until 2:00 p.m., by appointment.
A shop visit is part purchase and part conversation. We can take our time comparing vitolas, talk about the cigars you already enjoy and look at the boxes that are available that day. If you are new to Cuban cigars, there is no need to arrive with a list of famous names. Curiosity is enough.
San Ignacio places you in the middle of Habana Vieja, so the visit fits naturally into a day in the old city. Come for the humidor, then step back into the plazas, balconies and busy streets that give Havana its particular energy. It is a fine place to buy a cigar, and an even better place to understand why the cigar remains so closely tied to Cuba.
Book an Appointment
Cuban Cigar GroupSan Ignacio 360, between Teniente Rey and Muralla
Habana Vieja, La Habana 10100, Cuba
Phone and WhatsApp: +53 5 130 7718 · Message us on WhatsApp
Map: Open our location
Please contact us before visiting, especially if you are searching for a particular cigar or presentation.
From our Havana humidor to yours, every order is backed by personal service and our satisfaction guarantee.
Browse Cuban cigars online or contact our Havana team to begin.
